Introduction:

At ECOM AFFIRM, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By using ECOM AFFIRM, you agree to the practices described in this policy.

Data Collection:

We collect the following types of data:

• Personal Information: Name, email address, and phone number.
• Order Information: Details regarding your e-commerce orders, order confirmations, and shipping statuses.
• Technical Data: IP address, browser type, operating system, and cookie data.
• Other Information: Any additional data you provide through forms or communication channels.

We collect this data via:

• Website forms (e.g., contact forms, sign-up forms).
• Cookies to track user preferences and website activity.

Use of Data:

We use your data to:

• Confirm and process e-commerce orders.
• Provide customer support and after-sales services.
• Coordinate shipping with third-party companies.
• Improve the user experience on our platform.
• Send you important notifications, updates, and promotional content (with your consent).

Sharing of Data:

We only share your data with trusted third parties when necessary to fulfill our services, including:

• Shipping Companies: To coordinate deliveries and provide tracking information.
• Payment Processors: To process payments and manage billing.
• Service Providers: Who assist with website management, data hosting, and analytics.

We do not sell or rent your personal information to third parties for marketing purposes.

User Rights:

You have the right to:

• Access the personal data we have collected about you.
• Request corrections or updates to your data.
• Request deletion of your data, except where retention is required by law.

Security:

We implement industry-standard security measures to protect your data, including:

• SSL encryption for data transmitted between your device and our website.
• Secure data storage policies to prevent unauthorized access or data breaches.

Cookies:

Cookies are small files placed on your device to improve user experience. We use cookies to:

• Remember your preferences and login details.
• Analyze website usage to improve functionality.

You can disable cookies in your browser settings, but this may limit your use of certain features.

Contact Information:

If you have any questions or concerns about our Privacy Policy, contact us at:

• Email: contact@ecomaffirm.com
• Phone: +212681104186