Introduction:

By accessing and using the ECOM AFFIRM website and services, you agree to the following terms and conditions. If you do not agree to these terms, you may not use our platform.

Service Overview:

ECOM AFFIRM provides e-commerce order confirmation, shipping coordination, tracking, and after-sales services to businesses using the COD (Cash on Delivery) model.

User Responsibilities:

When using ECOM AFFIRM, users agree to:

• Provide accurate and up-to-date personal and order information.
• Use the platform in compliance with all applicable laws and regulations.
• Refrain from engaging in any fraudulent or harmful activities, such as placing fake orders or tampering with services.

Prohibited Activities:

The following activities are strictly prohibited:

• Misuse of the website or platform features (e.g., hacking, uploading malicious code).
• Submitting fraudulent orders or false information.
• Interfering with the operation of the platform or third-party services.

Payments:

Users are responsible for paying all charges associated with their use of ECOM AFFIRM’s services, including:

• Fees for order confirmations and shipping services.
• Late payments may result in service disruptions or account suspension.
• Refunds are subject to review based on our service performance and the nature of the request.

Liability:

ECOM AFFIRM will not be held responsible for:

• Any delays or failures by third-party shipping companies or service providers.
• Technical issues outside of our control, such as server downtime or internet outages.
• Any indirect, incidental, or consequential damages arising from your use of our platform.

Termination:

We reserve the right to terminate or suspend your access to our platform at our sole discretion if you violate these terms.

Governing Law:

These Terms and Conditions are governed by and construed in accordance with Moroccan law. Any disputes arising from your use of our platform will be subject to the exclusive jurisdiction of Moroccan courts.